Graduate Scheme Operations Management

Posted 745 days ago Apply by 30 June 2021

Job Description


bet365 is one of the world’s leading online gambling companies serving over 53 million customers across the globe and employing over 5,000 people.

With a record for innovation, we offer award-winning, industry-leading betting and gaming experiences and pride ourselves on the standards of customer service we deliver.

Our game-changing In-Play betting product and comprehensive sports Live Streaming service, covering 200,000 events a year, are complemented by our offerings in Casino, Poker, Games and Bingo.

We also recognise that for some people gambling can stop being a harmless leisure activity and here at bet365 we are committed to providing a safe and responsible gambling platform for our customers.


Our programmes are designed to help us identify and develop individuals with the talent and drive to grow and protect our business now and into the future.  

We currently have vacancies for the following Graduate Programmes:

Regardless which scheme you join, you will receive the training and support you need to prepare you for a long and successful career, including training courses, one to one instruction, shadowing and mentoring by a member of our Senior Management Team.

Mentoring gives you the opportunity to discuss your progression and development on a one to one basis with a Senior Manager who will in turn give you objective and valuable feedback on your performance.  


As an Operations Management Graduate Trainee you will enjoy an 18-month programme that will culminate with your appointment into one of our UK based Operational departments within a Supervisory or Specialist role.

You will begin your career learning our policies, practices and systems, and how to provide “best in class” service to our customers.   Once you have mastered your service technique, we will train you in the skills required to be an effective Team Leader and you will take responsibility for a team of your own.

During this stage of the programme you will also be given the opportunity to experience the variety of roles that exist across our operational teams by spending time rotating through our Verification, Payments, Fraud and Risk and Technical Support teams. These rotations also give you the opportunity to build your networks and impress the management teams.

Once you are competent as a Team Leader and your rotations are complete you will train as either a Supervisor or a Specialist in one of the teams you have visited as part of your rotation. Once this training period is over you will be appointed into that role to continue your journey with bet365 having successfully completed the Operations Management Graduate Programme.

As with all of our schemes you will be mentored by a Senior Manager throughout your journey to ensure the most suitable options are made available to you.


We are looking for ambitious graduates with a recent degree (within the last three years). Applicants must hold or be expecting a 2:1 and above in a relevant discipline for our Operations Management programme.

Please quote the reference “Grad3SO” when you apply.

Please note that all of our Graduate roles are full time, working any 5 days from 7 including weekends and bank holidays. In return as a Graduate Trainee you are guaranteed to receive excellent personal development opportunities and a competitive salary.

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Sector Business management & consultancy, Media & creative
Location West Midlands
Hours Full time
Contract Type Graduate Programme
Minimum Degree Grade Required 2.1
Applicant needs to be eligible to work in the EU Yes

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