American Express

American Express

Company Profile

American Express is a company of over 62,500 employees working around the globe to provide innovative solutions and exceptional service - just as we have for over 160 years.

We operate in more than 43 countries and have opportunities on a truly global scale.

At American Express, we believe a career should be the pursuit of what you love, a way of making things better in the world around you and the foundation for a successful future.

Our heritage is built on service and sustained by innovation. From an express mail business in 1850 to one of the world’s largest card issuer by purchase volume to a digital innovator, we’ve never been afraid to explore new possibilities and embrace the changing marketplace.

Yet as we’ve adapted, we’ve remained true to our core principles and our unique position in the industry. So what makes us different? To start, we aim to deliver more value to our customers than any competitor. We earn most of our revenue from the business we drive to merchants rather than from lending fees and revolving credit balances. In addition, our presence across the entire payments chain gives us diverse opportunities to grow our business and innovate throughout the global marketplace.

What we do

Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services. An engine of commerce, American Express provides innovative payment, travel and expense management solutions for individuals and businesses of all sizes. Most of all, we help our customers realize their dreams and aspirations through industry-leading benefits, access to unique experiences, business-building insights, and global customer care. We enable our customers to do more and achieve more.

Our Values

Our Blue Box Values reflect who we are and what we stand for as a company.

Customer Commitment

We develop relationships that make a positive difference in our customers' lives.


We provide outstanding products and unsurpassed service that, together, deliver premium value to our customers.


We uphold the highest standards of integrity in all of our actions.


We work together, across boundaries, to meet the needs of our customers and to help the company win.

Respect for People

We value our people, encourage their development and reward their performance.

Good Citizenship

We are good citizens in the communities in which we live and work.

A Will to Win

We exhibit a strong will to win in the marketplace and in every aspect of our business.

Personal Accountability

We are personally accountable for delivering on our commitments.

Our Vision

We work hard every day to make American Express the world’s most respected service brand.

For more information, visit our graduate website.


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