Working at a Digital Startup
There’s a lot of rumour about what it’s like to work in a startup, ranging from the horror stories to grand tales of success. We asked the team at ClickMechanic a few questions to give you an inside look at that life is like inside a digital startup. This is Ted’s interview.
What is the best part of working at a startup?
Seeing the impact that everyone has on the business. On the day of my interview, the company hit 1000 mechanics signed to the network, from a guy making cold calls in the corner of the room. This effort is multiplied around the room as every single member of the team gives just as much. It is inspiring to see that with customers or behind the scenes, but you will always see your work reverberate around the office. The freedom to tackle challenges creatively and change systems is a massive opportunity to demonstrate some skills and could lead to some changes around the office.
What has been a big challenge since you started?
The workload is a bit mad. I'm used to a hectic job after 5 years in hospitality, but this is the first mentally challenging job I've had. The role requires a lot of management skills, that can really stretch you, as you have information and timings in the air. It's hard to deal with the sporadic arrival of different tasks. Prioritising my work over the day has been hard.
My role is demanding, but there is always a team around me. Being close-knit, you can easily support each other and get some great feedback. They have taught me a lot, and I get better at managing my time every day.
What is a big surprise of working at a startup?
It hasn’t been anything like I expected. The office mentality is not strict in the way that I would assume most are, as long as you're still doing your job and the necessary workload, it's all pretty relaxed. They give you a great amount of freedom, not being stuffed into a shirt and tie or a silly uniform is nice. I love the atmosphere, it has been inviting, warm and already feels like home. The role is demanding but the are always opportunities to unwind, like Friday evenings (free beer and food).
What is the one thing in the office you would take to a desert island?
The framed picture of Margaret Thatcher - nothing weird, just a really shiny picture.
Ask Questions. It's fairly likely that a startup is going to be working in a unique area, for example, I know absolutely nothing about cars or mechanics, but I have learnt a lot by just asking. It is important, to be honest with what you do and don’t know, so that you can get the proper help to fill in your gaps and develop. Setting time aside, for some in-depth conversations, is invaluable to properly iron anything out. Good luck!
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